1. Definitions
1.1 Client: The organization or individual who enters into the Contract with the Company.
1.2 Company: The provider of digital marketing services, tools, and consultancy, referred to as "We" or "Us". In these General Terms and Conditions ‘Company’ shall be understood to mean: Social Frontiers, located at Van IJsselsteinlaan 1, 1181 PT Amstelveen, the Netherlands.
1.3 Contract: The agreement between the Client and the Company outlining the services to be provided, including these Terms and Conditions.
1.4 Services: The three types of digital marketing services offered:
Do it Yourself (DIY): Access to templates, tools, and courses.
Done with You (DWY): Membership services that include guided assistance.
Done for You (DFY): 1:1 consultancy services.
2. General Terms
2.1 These Terms and Conditions apply to all services provided by the Company.
2.2 Any amendments to these Terms must be agreed upon in writing by both parties.
2.3 The Company reserves the right to update these Terms and Conditions at any time. Clients will be notified of significant changes.
3. Service Descriptions
3.1 DIY Services:
- Access to online resources, templates, tools, and courses.
- Clients are responsible for their own implementation.
3.2 DWY Services:
- Membership includes guided assistance and collaborative projects.
- Specific deliverables and schedules will be agreed upon with each Client.
3.3 DFY Services:
- Personalized 1:1 consultancy and implementation of digital marketing strategies.
- Detailed project plans, timelines, and deliverables will be defined in individual Contracts.
4. Fees and Payment
4.1 All fees for services are outlined in the Contract and must be paid in accordance with the specified schedule.
4.2 Payments are to be made within thirty (30) days of the invoice date.
4.3 Late payments will incur a fee of 1.5% per month on the outstanding balance.
4.4 The Company reserves the right to suspend services if payments are not made on time.
5. Subcontractors
5.1 The Company shall be free to involve Subcontractors, availing of specific expertise, in the performance of the Project, provided that the Company shall have these third parties enter into confidentiality obligations similar to the confidentiality obligations applicable to the Company.
5.2 If requested by the Client, the Company shall identify these Subcontractors, specifying in each case their specific expertise.
6. Confidentiality
6.1 Both parties agree to keep all Confidential Information disclosed during the term of the Contract confidential.
6.2 Confidential Information includes any business, technical, or financial information disclosed by one party to the other.
6.3 This obligation of confidentiality will continue for five (5) years after the termination of the Contract.
7. Client Obligations
7.1 The Client shall provide all necessary information and materials required for the Company to perform the services.
7.2 The Client is responsible for the accuracy and completeness of all information provided to the Company.
7.3 The Client must ensure a safe and compliant working environment for any on-site services provided by the Company.
8. Changes and Cancellations
8.1 Any changes to the scope of services must be agreed upon in writing and may result in additional fees.
8.2 Cancellations must be made in writing at least thirty (30) days in advance.
8.3 In the event of a cancellation, the Client will be liable for any work completed up to the date of cancellation.
9. Liability and Indemnity
9.1 The Company shall not be liable for any indirect, incidental, or consequential damages.
9.2 The Company's total liability shall not exceed the fees paid by the Client under the Contract.
9.3 The Client agrees to indemnify and hold harmless the Company against any claims arising from the Client’s use of the services.
10. Termination
10.1 Either party may terminate the Contract for a material breach that remains uncured for thirty (30) days after written notice.
10.2 Upon termination, the Client will pay for all services rendered up to the termination date.
11. Governing Law
11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates.
11.2 Any disputes arising under these Terms will be resolved in the courts of the Company’s jurisdiction.
12. Intellectual Property
12.1 All materials provided by the Company remain the property of the Company unless otherwise agreed in writing.
12.2 The Client is granted a non-exclusive, non-transferable license to use the materials solely for their internal business purposes.
13. Referral Fees
13.1 The Company may, from time to time, refer the Client to third-party service providers or products.
13.2 The Company is free to receive referral fees, commissions, or other benefits from these third-party service providers for such referrals.
13.3 The Client acknowledges and agrees that the Company’s receipt of any referral fees does not constitute a conflict of interest and that the Company will always act in the best interest of the Client.
14. Miscellaneous
14.1 These Terms and Conditions, together with the Contract, constitute the entire agreement between the parties.
14.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.3 Neither party may assign its rights or obligations under the Contract without the prior written consent of the other party.
By engaging the Company's services, the Client agrees to these Terms and Conditions.
